Vietnam Airlines announced a comprehensive adjustment to its Jakarta schedule following the temporary closure of Soekarno‑Hatta International Airport caused by volcanic ash from Indonesia’s Krakatau volcano. The disruption, which began on September 6, halted flights and stranded passengers traveling between Vietnam and Indonesia. With the airport reopening on Monday, the carrier added new services and revised existing ones to re‑establish regular air links and accommodate those whose journeys were interrupted.
The airline’s revised timetable includes additional flights connecting Hanoi and Ho Chi Minh City with Jakarta, ensuring a continuous flow of passengers despite the earlier interruption. The adjustments are designed to maintain connectivity while providing flexibility for travelers affected by the ash fallout.
Vietnam Airlines also introduced extra slots to absorb the backlog of displaced passengers and to meet anticipated demand as normal operations resume.
Officials highlighted that the schedule changes are part of a broader effort to mitigate the impact of natural disruptions on regional travel. By promptly adding flights and fine‑tuning the timetable, Vietnam Airlines aims to restore confidence among travelers and support the recovery of business and tourism links between the two countries.
The airline urged passengers to check the updated flight information on its website or contact customer service for assistance with rebooking or refunds. The swift response underscores the carrier’s commitment to maintaining reliable service amid unforeseen environmental challenges.